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Privacy Policy

Your patronage and confidence are valued at Castle Shepherd Gilmour. We are an international corporation that develops products to improve your real estate living. For authorization to use our services, please read this Privacy Policy and consent to both papers.

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DATA COLLECTED
REGISTRATION DATA

When you register on our website, we save the username you choose, your email address, and any other personal data you provide to your user profile. You always have access to see, modify, or delete your personal information (except changing your username). This data can be viewed and edited by website administrators as well.

COMMENTS

When you leave a comment on a website, we automatically record the information provided in the comment form as well as your IP address and browser user agent string to help prevent spam.

CONTACT FORM

Information sent through our website’s contact form is delivered to our company’s hosted Forminator email account. More details on Forminator adherence to the EU/US “Privacy Shield” policy may be found here: Forminator Privacy Policy. These submissions are only saved for customer service purposes; they are never shared with outside parties or used for marketing.

THE GOOGLE ANALYTICS Kit

For anonymous site usage reporting, we use Google Analytics Kit on our website. Thus, no personalized information is kept. Please use this link: Google Analytics Kit Opt-out if you would want to prevent Google Analytics Kit from tracking your online activity on our website. Our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

In the following situations, we use your personal information:

  1. Verification of the user’s identity when they are using the website;
  2. Providing technical support;
  3. Updating our users with crucial information to let them know about news or developments;
  4. Checking the activity of the accounts to guard against fraudulent transactions and guarantee the privacy of our clients’ personal information;
  5. Adapt the website to your preferences to enhance your user experience;
  6. Ensure smooth operation of administrative processes and overall performance.
CONTENT EMBEDDED

This website’s pages could contain embedded content, such as YouTube videos. The behavior of content that has been embedded from another website is the same as if you were actually on the other website. These websites may track your interaction with the embedded content, collect information about you, use cookies, embed additional third-party tracking, and monitor your activity. This includes tracking your activity if you have an account and are logged in to the website. The services we employ are listed below:

FACEBOOK

We use the Facebook page plugin to show our Facebook timeline on the website. Facebook has independent cookie and privacy policies that are outside of our control. Facebook does not install cookies on your computer, and until you provide your permission, your IP address is not forwarded to a Facebook server. See their privacy policy here: Facebook Privacy Policy .

TWITTER

To display our site’s tweet timeline, we use the Twitter API. We have no control over Twitter’s individual cookie and privacy policies. You must give permission before your IP is transferred to a Twitter server. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

On our website, there are YouTube videos embedded. We have no control over the cookie and privacy policies that YouTube has established. Before you give your permission, no YouTube cookies are installed, and no YouTube server receives your IP. See their privacy policy here: YouTube Privacy Policy.

COOKIES

Cookies are little text files that are stored on your computer and are used by this website to enhance user experience. In general, cookies are employed to maintain user preferences, save data for things like shopping carts, and send anonymized tracking information to third-party apps like Google Analytics. Cookies are typically used to enhance your browsing experience. You could wish to turn off cookies on this site and others, though. Disabling cookies in your browser is the most efficient approach to accomplish this. We recommend referring to your browser’s help menu.

REQUIRED COOKIES (ALL SITE VISITORS)

WordPress uses wp-auth, WordPress logged in hash], and WordPress test cookie to authenticate users, passwords, and logged-in visitors. WordPress uses this to guarantee that cookies are operating properly.

WordPress creates a number of cookies with the name wp-settings-[UID]. You can identify yourself in the users database table by the number at the end. Your view of the admin interface and possibly the main site interface can be customised with this.

WordPress also creates a small number of cookies with the ID wp-settings-[UID]:time. You can identify yourself in the users database table by the number at the end. Your view of the admin interface and possibly the main site interface can be customized with this.

PHPSESSID: To identify your specific website session.

PERSONNEL WHO ACCESSES YOUR DATA

We cannot store or view any personal information about you if you are not a registered user of our website. Your personal information may be accessible if you are a client with a registered account by: Our system administrators and our supporters when they need to know information about client accounts and access in order to give help.

ACCESS TO YOUR DATA BY THIRD PARTIES

Your name, email address, and other personal information are never disclosed when we share your data with third parties. The only exceptions to this rule are partners with whom we must exchange a small amount of data in order to deliver the services you require from us. Please see below:

EVANTO PTY LTD.

We send the tokens and purchase keys you have provided to Envato Pty Ltd for the purpose of validating and obtaining your purchase information regarding licenses for our theme. We then use the API response to register your verified support data.

TICKSY

We manage support requests using a platform that Ticksy provides. When you open a support ticket, they only get access to the information you voluntarily and knowingly give them. Ticksy complies with the EU/US “Privacy Shield,”

OUR DATA RETENTION PERIOD

When you post a remark or a support ticket, the metadata is saved until (if) you ask us to delete it. We use this information so that we can identify you and approve your comments without holding them for moderation. The personal data you supply in your user profile when registering on our website is also stored by us. You always have access to see, modify, or delete your personal information (except changing your username). The information is also viewable and editable by website administrators.

SECURITY MEASURES

On our entire website, we employ the SSL/HTTPS protocol. This encrypts user communications with the servers so that personally identifiable information cannot be intercepted or stolen by unauthorized third parties. System administrators will quickly take all necessary measures to preserve system integrity, get in touch with impacted users, and make an effort to reset passwords if necessary in the event of a data breach.

YOUR DATA RIGHTS
General Rights

If you have an account on this website or have posted comments, you may ask for an exported file containing the personal data we have about you that we keep, along with any other information you may have given to us. Any personal information we have on file about you may also be requested to be deleted. This excludes any information that we are required to store for administrative, legal, or security reasons. In other words, we cannot remove information that is necessary for you to continue using our services (i.e. basic account information like an email address). We won’t be able to provide you with support or any other services pertaining to our products if you request that all of your data be deleted.

GDPR RIGHTS

We place a high value on your privacy. In the future, we want to support the GDPR standard. European Union citizens are allowed to use ThemeREX’s service. The European General Data Protection Regulation is something that ThemeREX wants to adhere to. EU GDPR Information Portal is where you may find more information EU GDPR Information Portal.

SECURITY MEASURES

ThemeREX has the right to include connections to other websites on this one. You absolve ThemeREX of all responsibility for the behavior of these third-party websites because ThemeREX has not reviewed them for privacy or security compliance. All social media sharing links, whether they are presented as text links or social media icons, do not automatically connect you to any of the related third parties; you must consciously click on them in order to do so. It is important to note that neither this Privacy Policy nor any other policies in place, nor any revisions thereto, confer any rights enforceable by third parties or call for the disclosure of any personal data pertaining to users of the Service or Site. ThemeREX disclaims any liability for how any advertising or third-party website may use or gather personal data. Please carefully consider the terms of service and privacy policies before using any third-party links to access any website.

SUBMITTING YOUR DATA FOR LEGAL USE

When responding to a request from a public authority or a private litigant, it may occasionally be necessary or preferable for ThemeREX to disclose your information for legal reasons. You consent to us disclosing your information to a third party when we sincerely believe it is necessary for a civil lawsuit, criminal investigation, or other legal reason. In the event that we obtain a subpoena that compromises your privacy, we may choose to notify you so that you have the chance to request its revocation or we may make an effort to do so on our own, but we are under no obligation to do either. Additionally, if we believe it is wise to do so for legal reasons, such as our suspicion that you have engaged in fraudulent activity, we may proactively report you and reveal your information to third parties. You absolve us of any liability for harm that might result from or be related to our disclosure of your information in response to a request from the authorities or a party engaged in a civil lawsuit. Any distribution of personal information for legitimate purposes will only be done in accordance with local legislation where you now reside.

AMENDMENTS

This privacy statement may be updated from time to time. If we make changes to our Privacy Policy, we’ll update this page to reflect those changes and ask you to accept them before you may use our services again.